FAQs

1. What are the returns/refunds policy? 

Here at WTSR, we ensure that our products are quality checked and well packaged before shipping out. Hence, we are not liable for damages or defects from mail. In the event that a wrong item is sent to you or you realise that there are defects that are non-mail related, do contact us at whenthesunrises.co@gmail.com or drop us a message on instagram ♡

2. What are the shipping fees? 

Shipping fees will be calculated at checkout (: Local purchases above $80 will be entitled to free shipping. For international orders, do drop us a dm on instagram or email us to discuss further!